I only say that as I see they have a Genesis58 now. Setting myself up for the inevitable day the software doesn't recognise mouse either. Mouse stopped working a few weeks ago so I now have a Steelseries Rival 600, it stores all its colours on board mouse as well as dpi. That happened to me with my last mouse, it was 8 years old and their software stopped supporting it completely and with the driver software installed my mouse wouldn't work at all. I assume you have latest drivers from here - Īnother thought is has loaded a newer version of their mouse software and it doesn't have the right drivers for your mouse. If so, right click its name and choose propertiesĬlick on the drivers tab and see what date they are showing as. Look in device manager under Human Interface Devices and see if the mouse is listed here. Its possible the drivers are not signed to work with 10.
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